Policies

Shipping & Returns

International Shipping

We ship worldwide from India. All orders are carefully packaged in branded garment bags to ensure your piece arrives in perfect condition.

United States

Standard Shipping

5-7 business days

$15 (free over $300)

Express Shipping

2-3 business days

$35

Import duties may apply. Noor is not responsible for customs fees.

United Kingdom

Standard Shipping

7-10 business days

£12 (free over £250)

Express Shipping

3-5 business days

£30

VAT may be charged at delivery.

UAE & GCC

Standard Shipping

7-12 business days

AED 55 (free over AED 1,100)

Express Shipping

4-6 business days

AED 130

No customs duties for most items.

India

Standard Shipping

3-5 business days

₹200 (free over ₹15,000)

Express Shipping

1-2 business days

₹500

N/A

Returns & Exchanges

We want you to love your Chikankari piece. If you're not completely satisfied, we offer returns and exchanges within 14 days of delivery.

• Items must be unworn, unwashed, and in original condition

• All original tags must be attached

• Items must be returned in the original packaging

• Return shipping costs are the responsibility of the customer

• Refunds are processed within 5-7 business days of receipt

For hygiene reasons, we cannot accept returns on items that have been worn, washed, or altered in any way.

To initiate a return: Contact us at returns@noorchikankari.com with your order number and reason for return. We'll provide a return authorization and instructions.